FAQ
Please email swampfamily@tedeschitrucksband.com with any questions.
What is the Swamp Family fan club? How much does it cost?
We created the Swamp Family as a community for our dedicated TTB fans. For an annual fee of $40, members enjoy:
● First access to presale tickets
● Exclusive Concert Recordings
● Behind the Scenes Content
● Monthly Members Only Newsletter
● Access to Swamp Family Member Message Boards
● Fan Club Only Merchandise
How do I register for / access the fan cub?
Signing up for Swamp Family membership is simple. You'll need to download the TTB app (here) and then select 'Join the Swamp Family' from the main menu button. Once you have created your username and password and entered payment info, you are ready to go and will immediately have access to fan club contents and benefits.
How do I verify my membership?
Press the menu button on the TTB app and find where it says ‘My Profile.’ If you are a verified member, you will see two check marks next to this tab.
What if I am already a member?
Sign up using the same email you purchased your original membership with. Your current membership will be honored and you will be notified when it's time to renew.
**Your previous password will not automatically transfer. You will need to sign up for a new account using the same email and create a new password**
Current members only need to download the app and register to access all features. We'll know if your membership is current (paid) and you will not need to enter any credit card info until your membership expires.
How do I access the fan club presale?
Swamp Family members have first access to tickets because we launch our fan club presales 24 hours in advance of all others. You will receive an email prior to the fan club presale with a unique code. Simply paste the presale code when prompted and purchase your tickets.
How do I access my exclusive Swamp Family Audio and Visuals?
Head to the center menu button in the TTB app and click ‘Swamp Family Exclusives.’ Here you can watch and listen to all of your exclusive member content whenever you want!
Will my membership automatically renew?
No. Swamp Family membership costs $40 per year and will run one full year from the day that you sign-up or renew. You will receive an email once your membership expires. At which point you can tap the center button in the App and select Join the Swamp Family. Once you renew your membership through the TTB App you will be set for auto renew.
I still have questions and feedback. How can I get in touch directly?
Please reach out to swampfamily@tedeschitrucksband.com and we’ll be happy to clear up any additional questions, concerns or comments you may have.